PCEA-PS PCIe 1x paralel+2x serial

A): If the PC does not run with the card or the card is mistakenly detected in “Device Manager”, or if there is a yellow exclamation mark on the driver, or if “Device Manager” reports an error code “Code 10 - The device cannot start”, the card is in conflict with another device in your computer.

B): In most cases, this conflict can be solved by moving the card to another PCI (PCIe) slot, with the BIOS assigning other free resources to the card. If the move does not help, try the card separately, with no additional cards inserted. If the card cannot be moved to another slot, you can reset the BIOS of the computer (by jumper on the board or pulling out the backup battery, we recommend that you note all the original settings and reset everything to the required values). This will cause the IRQ, DMA, and I/O resources to be redistributed.

A): The following steps are necessary to install the drivers correctly.

B): Remove the card from PC. Uninstall the existing drivers using the "MOSCHIP_PCIUninst.exe" utility (located on the installation CD in the directory; if you do not have the CD, you can download the drivers from our support pages http://www.axagon.eu/en/podpora-faq). Restart the PC. Reinstall the drivers and turn off the PC. Re-insert the card. Once rebooted, the drivers should be properly installed.

A): Please make sure that the port "LPT1: (Printer port)" or other number is set correctly in the printer properties, depending on the port settings on your card. If the port is not set correctly, select the correct port, save with the "OK" button and restart the PC.

B): If problems continue to persist, automatic printer driver installation may have failed. Try removing the printer and restarting the PC. After restart, install the printer drivers again, but so that you cancel the automatic installation and add the printer manually in Control Panels / Printers with manual selection from the list of printer drivers. When installing the printer manually, select the correct LPT port. If the problem still is not resolved, try moving the card to another PCI (PCIe) slot; it may be that the card is in conflict with another device on your computer.

A): Yes, it creates a fully fledged LPT port. However, it is still about the compatible with the SW device you connect to the LPT port.

B): System resources, including the LPT port address with additional cards (not only AXAGON, but also of other manufacturers), are allocated by the computer BIOS already when booting. The address can be changed in MS-DOS using the driver for this system. For higher OSs (WIN98, 2000, XP, etc.) this address cannot be changed. Addresses 378 or 278 are firmly reserved for the so-called Legacy LPT ports that are integrated into motherboard chipsets. If the HW key bypasses Windows management, it will not work. You can try to consult the manufacturer of the HW key, to which address it is set up and whether the address can be changed.

A): This situation may be due to the motherboard BIOS incompatibility with the card driver.

B): In this case, we recommend updating the BIOS of your computer's motherboard.